All you need to manage your eCommerce.

Tools to support your operations, marketing and controlling. On top, we enable your customers to manage their subscriptions, preferences and personal data all day every day, fully supported by our platform.

Book Demo 
How Do I Maximize Our eCommerce Efforts-01
tenable-1
parallels-1
panda-1
clarivate-1
malwarebytes-1
sony-1
acronis-logo-transparent
corel-1
Customer Support-01

Customer Support.

Our world-class customer support team quickly and efficiently resolves your customers’ subscription and order-related issues like payments, refunds, license delivery, subscription renewals and more.

Our team answers the telephone faster than Usain Bolt’s world record time in the 200m dash.  It's really no contest: Usain Bolt’s world record time is 19.19 seconds, and cleverbridge consistently executes a telephone answer speed of under 14 seconds. 

They act as a true extension of your business, providing extraordinary customer support, 24/7, around the globe,  in seven languages.

Customer Support-01
Take care of your customers
  • 24/7 availability

  • Correspondence in 7 languages

  • Automated cadences ready in a click

  • In-source a best-in-class customer support team

94.5%

Customer satisfaction survey

6.2 hours

average time to solve a ticket

Connecting the dots.

Integrations-1

We integrate into your systems
and processes already in place
to minimise our efforts

Subscription management

Exchange data to-and-from
our platform in real time and
from day one

Compliance-2

Reduce complexity and save
your team valuable time,
effort and resources

If You Know, You Know-01

Customer Communication.

The automated rule-based engine in our subscription billing platform triggers emails, in-app notifications and banner ads with messaging and promotional offers to build customer relationships and keep them happy and on-board.

Get to know our squad of experienced digital marketers who are dedicated to your growth. They work as a true extension of your team.

Learn More
If You Know, You Know-01
Level Up Your Customer Experience-01

Customer Self-Service.

Give customers what they want. Through our subscription API, your customers can easily upgrade or downgrade, change their billing information, update their personal data and more.

Drive more revenue by displaying targeted renewal ads to your customers right on their account page.

Learn More
Level Up Your Customer Experience-01
Keep customers smiling
  • Automated renewal reminders

  • Cross-sells and up-sells

  • Improve customer satisfaction

Unmatched customer support.

Your success is our success, this way of working is baked into our collaboration and as a result, you can count on us to always have your best interests at heart.

Check out our G2 profile

"I can't remember experiencing this type of professional customer care, anywhere! Polite, professional, thorough and no wasted time. Thank you cleverbridge!"

acronis-logo-transparent

What is CLV-01

Measure your performance.

Get a complete view of all KPIs and steer your eCommerce business end-to-end in one place.

See our example reporting  
What is CLV-01
We've exhausted the data with:
  • Real-time performance tracking

  • Existing stack integration

  • Full funnel visibility

CLV Growth

Manage your growth.

The cleverbridge Commerce Platform includes a subscription management system. It delivers flexibility and scalability for your global commerce, in one place - all your customers, managed and served. Our automated service offering also helps reduce churn and optimize renewal rates.

Learn More
CLV Growth
We've exhausted the data with:
  • Real-time performance tracking

  • Existing stack integration

  • Full funnel visibility

Check out our ebook on boosting subscription renewals

Retention & Uplift Marketing to Maximize Growth-01

Ready. Let's grow!

From integration support to new features integration, funnel optimization and much more. And (almost) needless to say: test, iterate, repeat.

Learn More
Retention & Uplift Marketing to Maximize Growth-01
We've exhausted the data with:
  • Real-time performance tracking

  • Existing stack integration

  • Full funnel visibility

Missed something or have more questions?

Sign Up For a Demo

How can we help?

If you'd like a demo of our enterprise eCommerce solution and to ask specific questions regarding your business challenges, why don't you get in touch with one of our colleagues?