Growth-driven B2B eCommerce platform for digital products
Gain a competitive advantage with carefully crafted, customer-centric B2B eCommerce solutions. Serving global B2B customers can be challenging.
Additionally, maintaining complex product structures with lots of variants, segment-specific pricing, discount schemes and ensuring compliance with tax regulation can be far more difficult than in B2C.
We provide the tools and the know-how to boost revenue across the board and deliver a great B2B customer experience that caters to the business-specific needs of your customers.
Set up branded checkout experiences from day one
Your customers can independently adjust product specifics, e.g. add or reduce additional licenses, without a sales rep. They can view contact and payment data via an account portal and adjust them by themselves.
Localized Payment Solutions
B2B buyers have specific needs in every Geo, in order to create the best checkout experience, all our checkouts are automatically presented in the most optimized way for the users location.
Upselling and Cross-Selling
Opportunities that recommend specific products with individual discounts to B2B buyers.
Automate your sales processes. Say hello to Quote-to-Cart
Say goodbye to time-consuming manual tasks. Integrated with a host of CRM systems, Cleverbridge Q2C enables convenient self-service for customers, while reducing administrative effort for B2B sales teams – allowing you to focus on bigger tickets. It links to your existing CPQ systems.
Easy integration to allow fast time to market
Reduce admin and optimize high-value activities
Provide a B2C-experience for B2B customers
A revenue-boosting subscription engine
Flexible and flawlessly integrated.
We help you acquire new subscribers by supporting various sign-up scenarios: trials, discounts for designated periods and direct payments (bypassing a trial). Alternatively, you can integrate your existing sign-up process with our subscription platform for use with free trials.
Set up, manage and easily bill all your subscriptions in one place
Automate localization and GeoIP
Implement renewal automation from day one
Real-time measurement and analytics
Improve renewal success rate. Boost recurring revenue.
Staying in touch until a manual renewal event takes place is mission critical.
Our B2B eCommerce Growth Services help you to connect closely with your customers, engage them, decrease churn and increase customer lifetime value, especially of the longtail.
Our communication cadences consider sector specifics, geography or even dynamic factors like experience with the customer, which can change over time.
Compliant around the world. From day one.
Let us deal with the thousands of rules, regulations, and complicated updates that global tax management entails. Because tax is complex and changes often, we make sure you benefit from a seamless and fully compliant international selling experience.
Complete tax management
We manage, calculate and remit all your taxes
Empower customer success to be more effective
We provide tax-compliant invoices in 180+ countries
Dedicated and specialized payment retention tools
Cleverbridge provides a wide range of payment retention tools for businesses to optimize their revenue streams. Two such tools are retry logic and alternative routing.
Retry logic is a feature that enables businesses to automatically retry failed transactions. When a transaction fails, the platform will attempt to process it again after a certain time interval. The interval can be configured based on the type of transaction and other factors such as the payment method used. By retrying failed transactions, businesses can increase their chances of successfully collecting payments and reduce churn caused by unsuccessful transactions.
Dynamic routing is another tool that helps businesses retain payments. This feature enables the platform to reroute transactions to different payment processors if the primary processor fails. By doing so, businesses can ensure that payments are processed even if there are issues with the primary processor. This can also help businesses reduce the impact of downtime caused by payment processor outages.
By leveraging these features, businesses can increase their revenue streams and reduce the impact of payment processing issues.
Channel integration: Win-win-win
Leverage untapped potential by integrating the Cleverbridge automation solution and let the channel participate. We enable you and your digital channels to define an order value threshold from which the renewal opportunity should be automated. This is particularly important for long tail deals, where the value of the order is so low that the effort required to renew the contract manually is not profitable, thus an automation solution for this long tail helps you optimize resources and reduce churn.
We take care of long tail customers and pay a commission to the channel if a contract was successfully renewed.
Everything you need to know in a single view
eCommerce is a complex labyrinth with many detours and dead-ends. We’re here to help navigate you to success: Precise, efficient, and safe.
Have the big picture
Get actionable insights based on data from every domain you have installed. Be it payments, trial conversion, marketing campaigns, product usage, churn, and others. Enable your business users with all the insights at hand in an end-to-end perspective.
Drive by data
Back up your product development with meaningful data derived from our insights platform. Monitoring trends at one glance or deep-dive into detailed reports. Learn about your customers’ behavior, measure the performance of your products and campaigns, and reveal untapped potential to increase your CLTV.
How do we partner up?
Currently, we are working into three different types of partnerships with our clients.
Merchant of Record
With Cleverbridge Merchant of Record, we sell your digital goods under your brand as a reseller in 180+ countries. All you need to do is tell us what to sell.
Managed Service Provider
With Cleverbridge Service Provider, you are the Merchant of Record owning all customer's payment contracts. You will have the same platform, just the legals are different.
For some of our clients we run a hybrid set-up. This means that we looked at their expansion strategy and made a cost/benefit analysis to ensure maximum impact and sustainable market scaling, all the while contributing to bottom-line growth.