Features
Made for scalable subscription growth
Flexible pricing & packaging
Support any pricing model or signup flow — no workarounds or third-party tools required.
- One-time, fixed, seat-based, and usage-based pricing
- Free trials and trial bypass via direct payment
- Time-based discounts and promotional pricing
- Configurable product plans with dynamic entitlements
Self-service subscription management
Empower users to manage subscriptions with ease through an intuitive, branded portal.
- Upgrade, renew, or cancel subscriptions without contacting support
- Update payment methods, billing details, and contact information
- Access billing history and download past invoices
- Customize and configure the portal to reflect your business needs
Subscription renewal & expansion
Encourage customer growth through proactive renewals, upgrades, and co-termed add-ons.
- Automate renewal reminders and outreach before subscription expiration
- Allow customers to self-upgrade or add seats at any time
- Support co-termed billing for smoother upsell experiences
- Increase NRR with personalized retention and expansion flows
Cancellation flows
Reduce voluntary churn and retain more customers with dynamic cancellation flows.
- Deliver targeted messaging and personalized offers during cancellation attempts
- Capture real-time feedback and uncover reasons for churn
- Implement predefined actions to proactively address customer concerns
- Easily configure flows with localization support in 30+ languages
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Revenue recovery tools
Automatically recover revenue from renewals and other incomplete transactions.
- Intelligent retries and routing for failed payments
- Account updater and expiration date checks
- Dunning emails and payment delinquency alerts
- Reduce involuntary churn with automated workflows
Retention marketing
Boost renewals and unlock expansion with expert-led lifecycle campaigns.
- Targeted email flows for renewals, win-backs, and upsells
- Full campaign strategy, creative, and execution led by Cleverbridge
- Behavioral segmentation to drive increased engagement
- Scalable support that flexes with your goals and resources
Reporting & analytics
Track, forecast, and optimize subscription health with robust reporting.
- Monitor growth, churn, and renewal performance
- Drill down by region, plan, or payment type
- Forecast revenue and identify anomalies in key metrics
- Benchmark KPIs against industry peers
