Customer Success Platform for CLV Growth
Tapping our expertise in e-commerce and AI, Cleverbridge's customer success software orchestrates and automates subscriptions and payments across the customer journey while minimizing administrative tasks to drive cost efficiencies.
Cleverbridge is on a mission: make it easy to maximize customer lifetime value.
Sell in 180 Markets
Be a local merchant, offer localized payments and digital experiences without hassle.
Every month we help our clients process 1.2 million transactions of which 77% are subscriptions.
Founded in 2005
Enabling digital sales since 2005, driving well over $10b of client revenue and growing YoY.
How we helped Parallels increase CLV by 11% within a year and continued growth YoY.
With the support of Cleverbridge, Parallels was able to achieve a shift from a perpetual- to a subscription-model. The collaborative approach enabled increasing revenue predictability, customer engagement, retention rates, and generate a whopping 11% increase of customer lifetime value in the first year while delivering a better experience for customers.
Capabilities enabling customer success.
Back-office & Finance Automation
Our solutions make growth easier.
Gain a competitive advantage with carefully crafted, customer-centric B2B eCommerce solutions. Serving global B2B customers can be challenging. We provide the tools and the know-how to boost revenue across the board and deliver a great B2B customer experience that caters to the business-specific needs of your customers.
You want to acquire new B2C customers globally and retain and grow your subscriptions. - B2C eCommerce growth is all about providing superb buying experiences. Our B2C eCommerce solution supports a wide range of pricing models, billing scenarios and B2C-specific payment methods in the subscription economy so you provide every customer with a convenient, customized and seamless experience.
We know how complicated eCommerce compliance can be when it comes to regulations around taxation, data privacy and security - as well as how fines for non-compliance can really affect your bottom line. From tracking global tax regulations to provide tax-compliant invoices for your customers, Cleverbridge will help you stay compliant and expand your business into 180 markets.
Renewal automation is baked into our subscription engine. This helps ensure your customers renew on time, helps you grow revenue, and maximizes your customer lifetime value, while driving cost-efficiency. Our team sees average increases of +10% when implementing our renewal automation cadences with several B2B & B2C clients.
In today’s ultra-competitive SaaS environment, there’s a constant focus on growing recurring revenue to generate a sustainable growth plan. One of the keys is maximizing your customer lifetime value (CLV). When you increase your CLV, you generate a greater ROI on your cost of acquisition and help build a more profitable business.
We empower our partners to transform their processes to provide the rich, tailored digital experience B2B buyers expect without costly and time-consuming changes. We help you effectively gather data customer data and use machine learning to inform the customer journey to provide better experiences at the right time, with the right message, to the right person—ultimately reducing customer churn and maximizing customer lifetime value with no additional headcount.
We provide all of the tools needed to support your operations, marketing and controlling. In addition, we enable your customers for self-service, providing the ability to manage their subscriptions, preferences and personal data all day, every day. Get a complete view of all KPIs and steer your eCommerce business end-to-end in one place with Cleverbridge's Toolbox.
Enabling growth without adding headcount.
Your success is our success, this way of working is baked into our collaboration and as a result, you can count on us to always have your best interests at heart.
Since migrating its renewal business to the Cleverbridge platform, SmartBear has grown its online sales by 4x and doubled its renewal sales via eCommerce. After seeing this significant success in a short period of time, SmartBear is continuing to drive more of its business – both new and renewal – through the Cleverbridge solution.
Their support in quickly adapting their tools and features to the specific integration with Avira led to improved customer experience and performance as well as increased conversion and retention rates. We appreciate all their work and dedication, which contributes to Avira’s achievements.
With Cleverbridge as our partner, our team can spend less time on paperwork and more time building relationships. Thanks to the integration, our CRM system is always up to date, allowing for a better and more dynamic understanding of our business.