Customer Success Platform for CLV Growth

Our solution enables your sales team to focus on higher margin efforts by providing insight into your customer health score and probability of churn. By automating your low-complexity revenue opportunities we help minimizing time and effort required from your team to reach growth goals.

Gain a competitive advantage with carefully crafted, customer-centric B2B eCommerce solutions. Serving global B2B customers can be challenging.  We provide the tools and the know-how to boost revenue across the board and deliver a great B2B customer experience that caters to the business-specific needs of your customers.

You want to acquire new B2C customers globally and retain and grow your subscriptions. - B2C eCommerce growth is all about providing superb buying experiences.​  Our B2C eCommerce solution supports a wide range of pricing models, billing scenarios and B2C-specific payment methods in the subscription economy so you provide every customer with a convenient, customized and seamless experience. 

We know how complicated eCommerce compliance can be when it comes to regulations around taxation, data privacy and security - as well as how fines for non-compliance can really affect your bottom line.  From tracking global tax regulations to provide tax-compliant invoices for your customers, Cleverbridge will help you stay compliant and expand your business into 180 markets.

Renewal automation is baked into our subscription engine. This helps ensure your customers renew on time, helps you grow revenue, and maximizes your customer lifetime value, while driving cost-efficiency. Our team sees average increases of +10% when implementing our renewal automation cadences with several B2B & B2C clients.

We empower our partners to transform their processes to provide the rich, tailored digital experience B2B buyers expect without costly and time-consuming changes. We help you effectively gather data customer data and use machine learning to inform the customer journey to provide better experiences at the right time, with the right message, to the right person—ultimately reducing customer churn and maximizing customer lifetime value with no additional headcount.

We analyze your customer journey to identify opportunities to: increase conversion rates, reduce churn, and optimize average order value. 

Sales success requires providing the marketing and sales team with the right tools for pipeline management, automating sales processes, and managing the digital buying experience from start to finish.

We provide all of the tools needed to support your operations, marketing and controlling.  In addition, we enable your customers for self-service, providing the ability to manage their subscriptions, preferences and personal data all day, every day.  Get a complete view of all KPIs and steer your eCommerce business end-to-end in one place with Cleverbridge's Toolbox.