- Solutions
- Customer Retention
Retain more revenue automatically
Reduce churn and boost customer lifetime value with automated journeys and MoR-backed billing recovery.

Powering the world’s best companies
Features
Retention that scales with you

Subscription management
Make renewals effortless with flexible billing and self-service options.
- Automated renewals, upgrades, and plan changes
- Seat-, usage-, and plan-based pricing support
- Customer portal for billing and subscription updates
- Insights into churn and subscription health

Digital Marketing Services
Launch and optimize lifecycle marketing programs to increase LTV.
- Managed win-back, upsell, and renewal campaigns
- Strategy, design, and testing all done for you
- Performance reviews and optimization guidance
- Ideal for lean or scaling retention teams

Reporting & analytics
Track churn, monitor NRR, and uncover retention drivers across your customer base.
- Subscription and revenue recovery analytics
- Forecasting and churn prediction models
- Segment-based reporting for plan, region, or cohort
- Custom dashboards and KPI filters

Global payments
Avoid involuntary churn with payment infrastructure optimized for recurring success.
- Retry logic, rerouting, and tokenization built in
- 32 payment methods and 59 currencies supported
- Support for subscription billing and payment method updates
- PCI DSS-compliant infrastructure with real-time monitoring

Customer Support
Give customers the answers they need — and reduce friction at renewal moments.
- 24/7 multilingual assistance in 7+ languages
- Support for billing, access, and renewal questions
- Offload support from internal teams
- Improve satisfaction while reducing cancellation risk

Fraud prevention
Reduce false positives and keep good customers from being mistakenly blocked.
- AI- and rules-based transaction screening
- Shared blocklists and customizable fraud rules
- Manual review for flagged transactions
- Chargeback prevention and dispute resolution







FAQs
Cleverbridge supports payments in 240+ countries and territories and processes transactions in 59 currencies, ensuring a seamless global experience.
Cleverbridge supports 32 global payment methods, including credit cards (Visa, Mastercard, American Express), digital wallets (Apple Pay, Google Pay, PayPal), bank transfers (ACH, SEPA), BNPL, and more.
We offer automated renewals, smart dunning, self-service subscription management, and targeted retention marketing to keep customers engaged and subscribed.
Yes! Our customer self-service portal allows users to upgrade, downgrade, and modify their plans or account details without requiring support.
Yes. Cleverbridge automates renewal quote generation, delivery, and payment collection for subscription-based businesses.
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