Features
Retention that scales with you
Subscription management
Make renewals effortless with flexible billing and self-service options.
- Automated renewals, upgrades, and plan changes
- Seat-, usage-, and plan-based pricing support
- Customer portal for billing and subscription updates
- Insights into churn and subscription health
Digital Marketing Services
Launch and optimize lifecycle marketing programs to increase LTV.
- Managed win-back, upsell, and renewal campaigns
- Strategy, design, and testing all done for you
- Performance reviews and optimization guidance
- Ideal for lean or scaling retention teams
Reporting & analytics
Track churn, monitor NRR, and uncover retention drivers across your customer base.
- Subscription and revenue recovery analytics
- Forecasting and churn prediction models
- Segment-based reporting for plan, region, or cohort
- Custom dashboards and KPI filters
Global payments
Avoid involuntary churn with payment infrastructure optimized for recurring success.
- Retry logic, rerouting, and tokenization built in
- 32 payment methods and 59 currencies supported
- Support for subscription billing and payment method updates
- PCI DSS-compliant infrastructure with real-time monitoring
Customer Support
Give customers the answers they need — and reduce friction at renewal moments.
- 24/7 multilingual assistance in 7+ languages
- Support for billing, access, and renewal questions
- Offload support from internal teams
- Improve satisfaction while reducing cancellation risk
Fraud prevention
Reduce false positives and keep good customers from being mistakenly blocked.
- AI- and rules-based transaction screening
- Shared blocklists and customizable fraud rules
- Manual review for flagged transactions
- Chargeback prevention and dispute resolution
