Your global taxation and eCommerce compliance; our responsibility.

Regulations related to taxation, payments, data privacy and security get more complicated as you expand globally — and fines for non-compliance can hit your business where it hurts.​

With dedicated resources and decades of experience in mitigating risks and maintaining global compliance, Cleverbridge ensures you are globally compliant.
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Global eCommerce Sales Tax Solution-01

Global eCommerce sales tax solutions

Let us deal with the thousands of rules, regulations, and complicated updates that global tax management entails. Because tax is complex, we make sure you benefit from a seamless and fully compliant international selling experience in 180 markets.

We take care of:

  • Tracking and keeping you aware of global tax regulations and their developments
  • Calculating and remitting VAT and (digital) sales taxes
  • Ensuring you comply with constantly-changing international regulations
  • Providing tax-compliant invoices for your customers regardless of their location
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Our eCommerce sales tax software has you covered

We calculate and apply taxes accurately for every market and region in 180 countries.

Get visibility into taxation requirements for each region so you can price your products optimally; or set a global price and let the platform handle localization.

Let us handle remitting taxes to all relevant authorities while you focus on maximizing revenue.

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Frequently Asked Questions

 

How has COVID19 impacted global taxation?

The development of tax law in the international environment is rapid and has been further accelerated by the Coronavirus crisis.

 

In general, many countries are experiencing an increase in cross-border transactions as a result of globalization. In the process, many countries have discovered that the tax connecting factors are outdated and thus lead to tax losses.

 

As an example, 10 years ago a large proportion of consumers purchased digital products in the form of software from a local retailer. Today, it is commonplace for customers to download digital products from the internet and pay online.

 

If an online retailer is located in a different country than the customer, the customer's country often lacks a nexus for taxation. In the light of this insight, countries around the world are moving to other taxation approaches to secure their tax revenues.

What is a tax nexus?

Tax nexus basically describes the tax link between a business and a local authority.

 

Tax nexus establishes the obligation to pay taxes in a country or region. Historically, a tax nexus was established through physical presence. However, global eCommerce has loosened up this concept. Physical presence is increasingly being replaced by economic presence.

 

In plain language, this means that it is no longer necessary to open a retail store in a region. Instead, it is sufficient for a company to conduct business of a certain type and extent with customers who are located in the respective region.

What's the difference between VAT & sales taxes?

While sales tax dominates in North America, the VAT is applied in the EU. Both tax schemes aim to tax the final consumer. However, they achieve the goal in fundamentally different ways.

 

In the case of sales tax, taxation in the supply chain is avoided by companies submitting an exemption certificate.

 

In contrast, VAT is taxed at each level of the intermediate acquisition in the supply chain. A burden is avoided by the fact that entrepreneurs are entitled to a refund from the tax authorities to compensate for the VAT paid (so-called input tax credit).

 

However, regardless of the different mechanisms of the tax types, in any case, the tax needs to be calculated and charged accurately as well as filed and paid to the competent tax authorities. 

How is VAT/sales tax deducted from my income?

Basically, there are two ways to define end-customer prices. Either as net or as gross prices.

 

In the case of net prices, all VAT/sales taxes are added to the set prices, so that you will receive the set price for your product or services.

 

If you opt to market gross prices, you can use this for promotional and uniform pricing. Any tax is deducted from the set gross price on a market-by-market basis and as a result, changes the revenue you will receive based on the set taxation scheme for any given market.

180

taxable markets

22

dedicated tax experts

+1,500,000

monthly transactions

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Expand your business to 180 markets

Protect your customer data and stay compliant​

Even minor compliance violations put the personal information of your customers at risk and make your business vulnerable to hefty fines.

Our expertise helps you maintain full data with international privacy compliance legislation and industry standards.

Cross-border regulatory changes

We also keep you in line with global trade regulations, so you don’t inadvertently do business in embargoed countries or are surprised at the end of the year. 

eCommerce PCI Compliance 

Strict PCI DSS compliance is necessary for any business processing credit card payments. We ensure that our solution is and stays in line with complex PCI requirements. So you can rely on us! 

Compliance worries be gone

  • Built-in compliance from day one
  • PCI DSS compliant
  • ISAE 3402​ compliant
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Read our Guide to the Future of eCommerce

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How we help SaaS companies craft better digital purchasing experiences

We start by understanding that B2B buyers are too often presented with multiple friction points during a purchase. This frustrates buyers and often leads to them searching for alternatives, and ultimately losing revenue for you.

Obstacles to purchase include:

  • Unsuitable or inadequate payment methods
  • Unable to generate quotes or invoices
  • Inadequate address fields
  • Forced human interaction

Every friction point presents buyers with a reason to leave your site.

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World-class fraud detection & online fraud prevention

Usually, the highest cost of fraud prevention is false declines. Thus, our goal is to make the experience as frictionless as possible for our valid customers by not adding annoying security layers or requiring extra data. Our false decline rate is within the top 10% of the industry according to the latest ClearSale Fraud Report, while only allowing fraud chargebacks to the extent of 0.025% (also placing us in the top 10% of global payment providers as per the report). This is critical in supporting our +90% payment acceptance rate.

Instead of a one-fits-all solution, we use proprietary AI and machine learning in addition to 15+ years of experience to tailor our fraud solution to our client’s business needs, constantly integrating our end-customer and client’s feedback to ensure the most frictionless business. All without needing additional money, resources, or headcount.

No matter who you are, we can help you grow.

Our solution was designed to be tailored to your eCommerce needs. We won't walk into your shop and tell you how things need to be... We partner up to make things the best they can be, and commit to growing together.

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You built the best product in the world: now sell it globally.

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How can we help?

If you'd like a demo of our enterprise eCommerce solution and to ask specific questions regarding your business challenges, why don't you get in touch with one of our colleagues?