SaaS Company Partners with Cleverbridge to Streamline eCommerce & Increase Authorization Rates

A leading provider of content management software was wasting precious time maintaining a stitched-together eCommerce solution with three unique platforms. Braintree, the payment processor that the company was using, also lacked critical functionality, contributing to failed payments and increased involuntary churn.


In this case study, learn how switching to Cleverbridge's all-in-one platform has enabled the company to achieve:

  • Increased Operational Efficiency: Reduced administrative tasks and quicker resolution of technical issues save valuable time.

  • Higher Authorization Rates: An 8% improvement in authorization rates results in higher conversion rates and decreased involuntary churn for auto-renewals.

  • Improved Customer Experience: Fewer integration issues have led to a better customer experience, enhanced by a more streamlined checkout process and improved customer self-service options.

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