15.04
Welcome to our first quarterly release roundup!
Here we take a moment to celebrate the recent feature and product updates that serve to advance our platform and accelerate your growth. Our teams have been busy (three new products and many key feature releases!), so let’s get into it.
What is CleverEssentials? CleverEssentials is our core product that delivers seamless digital buying experiences throughout the customer lifecycle. With CleverEssentials, you can design optimized checkouts, process global payments, manage subscriptions, protect against fraud and chargebacks, handle tax and compliance, and more.
In Q1, we released:
-
Subscription Management Portal: Reduce friction, improve the user experience, and empower customers to independently renew subscriptions and process mid/co-term upgrades.
-
Renewal Quotes: Streamline the renewal experience for B2B customers and remove unnecessary steps to request or convert quotes into paid renewals.
-
Dynamic Retries: Use machine learning to automatically determine the best time to retry unsuccessful payment attempts and increase recovery rates by 25%+.
-
Improvements to Incentive Banners: Assign offers and actions to Incentive Banners to have an immediate impact on conversion rates and AOV.
-
Improvements to Churn Reporting: Get insight into Churn Types, such as Voluntary and Involuntary, along with specific reasons behind customer churn.
-
Improvements to Renewal Reporting: Segment renewal reporting based on renewal type and identify trends across both Automatic and Manual renewals.
For more information about CleverEssentials or specific updates, please request a demo.
What is CleverInsights? CleverInsights is an advanced analytics suite that leverages AI to unlock actionable subscription insights. It goes beyond Cleverbridge’s default reporting dashboards and provides a greater level of detail for more informed decision-making.
CleverInsights is now available! Predict performance with Forecasting, identify unexpected spikes or dips with Anomaly Detection, and compare your subscription KPIs with Benchmarking. Learn more and get in touch for a demo.
In Q1, we also released:
-
Improvements to Snowflake Data Sharing: Access and analyze even more data directly in Snowflake, including sessions, reimbursements, x-parameters data, and more.
What is CleverAutomations? CleverAutomations is an AI-enabled lifecycle marketing solution that automatically generates end-to-end engagement campaigns to drive customer retention and growth.
CleverAutomations is now in private preview! Generate personalized renewal, winback, and payment delinquency campaigns in 19 languages to improve efficiency and automate global customer communications at scale. Learn more and get in touch for a demo.
What is CleverPartners? CleverPartners, powered by PartnerStack, is a one-stop solution to accelerate partner revenue and performance. With CleverPartners, SaaS businesses recruit the right B2B partners, automate program management, track partner-sourced conversions, and more.
We launched CleverPartners in Q1 and are excited to help our clients take their B2B partnership strategy to the next level. Request a demo or reach out for more information.
That’s it for now! In the coming weeks, we’ll highlight specific game-changing features released in Q1, so stay tuned.
As always, please contact us with any questions and subscribe to our changelog for real-time product updates.