clever Chats is a video series where industry thought leaders answer your most pertinent questions about what it takes to run a successful software/SaaS organization. From ensuring client centricity to enhancing B2B operations with digitalization (and so much more), we give you a nugget of insight in less than the time it takes to warm up a cup of tea.
Think of each clever Chat video as a nugget of eCommerce insight, focused on helping you grow your recurring revenue and online business. Our first video series features cleverbridge Chief Customer Officer Happy Luther answering questions about customer centricity.
Customer Centricity: Part 1 - What is the biggest misconception leaders have about customer centricity?
Customer Centricity: Part 2 - How can companies use data to be more customer centric?
Customer Centricity: Part 3 - How are customer-centric companies different from the others?
Customer Centricity: Part 4 - Is customer centricity even more important for technology companies?
Customer Centricity: Part 5 - How can customer centricity affect a company?
Customer Centricity: Part 6 - What is the best way to allow customers to influence your product and company strategy?
