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  • Nitro Extends Partnership with cleverbridge to Power Next-Generation CX

Nitro Extends Partnership with cleverbridge to Power Next-Generation CX

Continuing a 12-year relationship, Nitro renews its partnership with cleverbridge to power the next generation of customer experience. CHICAGO …

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Stephanie Duesing
Stephanie Duesing
December 08, 2020 2 min

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    Continuing a 12-year relationship, Nitro renews its partnership with cleverbridge to power the next generation of customer experience.

    CHICAGO (December 8, 2020) – cleverbridge, an online global billing solution for digital goods, online services and SaaS companies, has extended its relationship with Nitro, a global document productivity software company. Nitro brought in cleverbridge 12 years ago to manage and help grow its ecommerce business.

    “Working side by side with the Nitro team for more than a decade has given cleverbridge the insight to serve as a true strategic partner and help Nitro seamlessly grow and adapt to the ever-changing ecommerce ecosystem,” said cleverbridge Director of Account Management Todd Garcia. “We are thrilled to continue helping the team drive their ecommerce success.”

    Recently, cleverbridge conducted extensive, real-time multivariate testing with Nitro’s customer experience flows, which surpassed the competition due to innovative shopping cart solutions. Together, Nitro and cleverbridge tested user interface variables to pinpoint which ones maximize conversion rates and increase average order values. Nitro was then able to quickly execute what was proven to be the best possible customer experience.

    The cleverbridge platform has the flexibility to adjust and fit the user experience to the ever-changing needs of customers and help digital goods, online services and SaaS companies effortlessly grow their customer base and revenue now and in the future. From in-app ordering to billing infrastructure and cart abandonment techniques, cleverbridge provides a seamless shopping experience for customers along with robust, transparent back-end tools and insight.

    “cleverbridge is not just an ecommerce vendor, but one of our most valued partners,” said Nitro’s Director of eCommerce and Digital Strategy Sarah Ewing. “cleverbridge has helped us navigate our ecommerce strategy for the past 12 years with great success. Their passion, expertise and adaptability have helped us continue to grow our revenue.”

    About cleverbridge
    cleverbridge provides global billing solutions for digital goods, online services and SaaS companies in B2C and B2B markets. Its cloud-based platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global compliance and payment capabilities. With cleverbridge, clients can acquire more customers, improve retention, and grow revenue in international markets.

    About Nitro:
    Nitro is a global document productivity software company driving digital transformation in organizations around the world across multiple industries. The company’s core solution, the Nitro Productivity Suite, provides integrated PDF productivity, eSignature and business intelligence (BI) tools to customers through a horizontal, SaaS and desktop-based software suite. Nitro’s software solution is highly scalable, serving large multinational enterprises and government agencies, as well as small business and individual users. Nitro has over 2.2 million licenses sold, and over 11,000 Business Customers in 144 countries around the world, including global market leaders across multiple industries, over 68% of the Fortune 500, and three of the Fortune 10. Nitro is headquartered in San Francisco and has offices in Dublin, London, and Melbourne.


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