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In-checkout product reviews boost conversion rates and grow brand trust
CHICAGO/COLOGNE, Germany (March 29, 2022) – cleverbridge, a front runner in global commerce and subscription billing for B2B and B2C organizations, has partnered with market-leading product review platform Trustpilot to integrate product reviews directly into online checkout processes.
The partnership allows cleverbridge clients to harness Trustpilot’s technology via a widget that populates checkouts with end-user or customer reviews. Using this innovative feature, cleverbridge clients can let their product reviews do the talking for them. The social proof provided by these first-hand reviews gives customers the confidence they need to complete their purchase, boosting conversion rates and growing recurring revenues.
Using Trustpilot in coordination with cleverbridge also makes acquiring more reviews easier. Customers are prompted to review products post-purchase as part of the buying process.
Trustpilot-integrated cleverbridge checkouts can drive sales productivity by:
- Displaying brand/product ratings
- Presenting customer quotes
- Asking customers to review products post-purchase
“I'm excited that we are able to expand our platform services with the powerful Trustpilot widget to help our clients grow their online sales revenue," said cleverbridge Product Owner Dr. Piet Smet. "We're constantly pushing the boundaries to improve our checkout performance, and with this new social proof we're able to bring our clients' checkout experience to the next level.”
About cleverbridge
cleverbridge enables B2B and B2C organizations delivering digital products to achieve their goal of growing. closer to their global customers and delivery needs for increased revenue, improved lifetime value, and business transformation. cleverbridge provides global billing solutions for digital goods, online services and SaaS companies in B2C and B2B markets. Its cloud-based platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global compliance and payment capabilities.
About Trustpilot
Trustpilot was founded in 2007 with a vision to create an independent currency of trust. A digital platform that brings businesses and consumers together to foster trust and inspire collaboration. We are free to use, open to everybody, and built on transparency. Trustpilot hosts reviews to help consumers shop with confidence and deliver rich insights to help businesses improve the experience they offer. The more consumers use our platform and share their own opinions, the richer the insights we offer businesses, and the more opportunities they have to earn the trust of consumers, from all around the world.
Over 144 million consumer reviews of businesses and products of over 626,000 domains have been posted on Trustpilot, and those numbers are growing by more than one review per second.
Trustpilot has over 800 employees and is headquartered in Copenhagen, with operations in London, Edinburgh, New York, Denver, Melbourne, Berlin, Vilnius, Milan, and Amsterdam.